Delivery Policy

Delivery Policy

(1) Introduction

This delivery policy gives details of the delivery methods, delivery periods and delivery charges that apply to any orders for our products made through our website.

This policy is not intended to and does not create legally enforceable rights and obligations.  It merely indicates our usual practice in relation to the delivery of products.

 

(2) Free delivery

We offer free standard delivery to all UK mainland addresses.

(3) Delivery methods

We will deliver to the following countries and territories: UK only

If the address for delivery of your order is a UK mainland address, then you will be able to select from the following delivery methods: standard delivery only

 (4) Delivery periods

This table indicates the typical delivery periods for the different delivery methods.

Delivery method

Typical delivery period

Standard delivery

[3-5] working days

 

If you place your order before 4pm on a working day, these periods run from the close of business on that day.  If you place your order after 4pm on a working day, or on a non-working day, these periods run from the close of business on the next following working day.

These periods are indicative only, and whilst we will make every effort to ensure that you receive your delivery in good time, we do not guarantee delivery before the end of the specified period.

(5) Delivery charges

 We offer free delivery to all UK mainland addresses

Delivery method

Charges

Standard delivery

£0 per item

(6) Delivery problems

If you experience any problems with a delivery, please contact us by email contact@wanksock.com

If our delivery service provider is unable to deliver your products, and such failure is your fault, then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free-of-charge).

An indicative list of the situations where a failure to deliver will be your fault is set out below:

  1. you provided the wrong address for delivery;
  2. there is a mistake in the address for delivery that was provided;

  3. the address for delivery is not reasonably accessible;

  4. the address for delivery cannot safely be accessed;